1. Acceptance of Terms

By accessing and using Recaply ("the Service", "we", "us", "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.

By creating an account, you represent that you are at least 13 years old (or 16 in the EU) and have the legal capacity to enter into this agreement.

2. Description of Service

Recaply provides AI-powered transcription and note-taking services for voice memos and audio recordings. We use third-party AI services to process your files:

• Deepgram: Speech-to-text transcription with speaker diarization
• Anthropic Claude: AI-powered note generation and chat functionality
• AWS S3: Secure file storage with encryption
• Stripe: Payment processing and subscription management

The Service is designed for personal voice memos, not live meeting transcription.

3. User Accounts

To use the Service, you must create an account using one of the following methods:

• Email and password
• Google OAuth (we only access your basic profile: name, email, profile picture)
• GitHub OAuth

You are responsible for:

• Maintaining the confidentiality and security of your account credentials
• All activities that occur under your account
• Notifying us immediately at [email protected] of any unauthorized use
• Ensuring your account information is accurate and up to date

4. Acceptable Use

You agree to use the Service in compliance with all applicable laws and regulations. You agree NOT to:

• Upload content that violates laws, third-party rights, or contains illegal material
• Use the Service for any illegal, harmful, or fraudulent purposes
• Attempt to gain unauthorized access to our systems, servers, or other users' accounts
• Interfere with, disrupt, or overload the Service or its infrastructure
• Use the Service to transmit malware, viruses, or harmful code
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Use automated tools (bots, scrapers) without our explicit written permission
• Upload content that infringes on copyrights, trademarks, or intellectual property rights
• Use the Service to harass, abuse, threaten, or impersonate others
• Resell, sublicense, or redistribute the Service without authorization

5. Content Ownership

Your Content: You retain all ownership rights to the content you upload (audio files, video files, transcriptions, notes). We do not claim ownership of your content.

License Grant: By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

• Process your audio/video files to generate transcriptions
• Use transcriptions to generate AI-powered notes
• Store your files on AWS S3 for the retention periods specified
• Display your content to you and authorized members of your organization

This license terminates when you delete your content or close your account, except for content retained in backups for up to 90 days.

6. Subscription and Payment

Recaply offers the following subscription plans:

7. Data Processing and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

Key Points:

• We do not sell your data to third parties
• Audio files are automatically deleted after 7 days
• Transcriptions are retained for 90 days or until you delete them
• You can export all your data at any time
• You can delete your account and all data via settings

8. Service Availability and Support

We strive to provide 99.9% uptime but do not guarantee uninterrupted or error-free access to the Service. We may:

• Suspend the Service temporarily for maintenance or updates
• Modify or discontinue features with reasonable notice
• Implement rate limits or usage restrictions to protect infrastructure stability

Support: We provide email support at [email protected]. Response times vary by plan tier.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES.
• OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.
• WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICES (DEEPGRAM, ANTHROPIC, AWS, STRIPE) OR THEIR FAILURES, ERRORS, OR DOWNTIME.

Some jurisdictions do not allow limitations on implied warranties or liability for certain damages. In such jurisdictions, these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Recaply, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms or applicable laws
• Your content or any infringement of third-party rights
• Your breach of any representation or warranty

11. Termination

By You: You may terminate your account at any time through your settings. Upon termination:

• Your subscription will be canceled (no refund for partial months)
• Your files and transcriptions will be deleted within 30 days
• You can export your data before closing your account

By Us: We may suspend or terminate your account immediately if:

• You violate these Terms or our Acceptable Use Policy
• Your account is used for illegal activities
• You fail to pay subscription fees
• We are required to do so by law or court order
• We discontinue the Service (with 30 days' notice)

Upon termination by us for cause, you are not entitled to a refund. Sections 5, 9, 10, 13, and 14 survive termination.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via:

• Email notification at least 30 days before the changes take effect
• In-app notification when you next log in
• Updated "Last updated" date at the top of this page

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Service and may close your account.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Dispute Resolution: Any disputes arising from these Terms or your use of the Service will be resolved through:

1. Informal Negotiation: Contact us at [email protected] to attempt good-faith resolution
2. Binding Arbitration: If negotiation fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA)

You waive the right to participate in class actions or class-wide arbitration. The arbitrator's decision is final and binding.

Exceptions: Either party may seek injunctive relief in courts for intellectual property infringement or unauthorized access.

14. Miscellaneous

15. Contact Information

For questions about these Terms or to report violations, contact us at: